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New Patient Registration

Surgery Area

We cover Newburn, Throckley, Walbottle, North Walbottle, West Denton, Chapel House, Chapel Park and Lemington. Our boundary also reaches across the Tyne to cover the Stella Riverside housing development. In 2012 the Government introduced Outer Boundaries to GP Practices. The purpose of an Outer Boundary is to allow patients to move a short distance outside of the agreed practice area without having to change their GP. A map of our boundaries is here and an interactive map allowing you to check your postcode is in our area here. The area within the black line is the Inner Boundary and in order to register with the Practice you must live within this boundary. The area within the green line is our Outer Boundary and existing patients who live within the Inner Boundary and subsequently move to the Outer Boundary may remain with the practice if they wish. Our policy remains that if patients move beyond the Outer Boundary they must expect to change their GP surgery. The reason for is that we are justifiably required to conduct home visits for those patients who need them and we prefer to use GP time seeing patients rather than driving around the city.


Out of area registration

It is possible to register at the Surgery if you live outside our area on the understanding that the practice will not be able to provide home visits. This is at the discretion of the doctors because if you have medical conditions that may mean you will require home visits in the foreseeable future the doctors may feel that it would be safer for you to be registered within the boundaries of another practice. You need to consider this carefully because, although the NHS is supposed to have services to provide visits for patients registered out of area, these services may not be straightforward to access. Generally you should only consider out of area registration if you are confident that you will be able to come to the Surgery when you need to be seen and if you do not have significant medical problems. The other issue that arises is that the practice tends to have links mainly to local hospitals and services for investigations and it may cause complications if, for example, you want to be referred for tests or hospital treatment closer to home. There is further information available at https://www.nhs.uk/NHSEngland/AboutNHSservices/doctors/Pages/patient-choice-GP-practices.aspx.


Online access to surgery services

You can register to access your medical record online through our "SystmOnline" system. SystmOnline allows you to:

Online access to full medical records carries some risk and patients need to read the information leaflet before applying via the form in paragraph 4 below.

The system is also available as an Apple or Android App - simply type in "SystmOnline" to your app store. We have increased the number of appointments available for online booking, especially for Mondays. For those who do not need an urgent appointment it reduces the demand on our phone system, particularly early in the morning, and will hopefully save you time.


How to register at the Surgery

  1. You will need to complete a registration form, unfortunately currently only available as a pdf document, and bring it to the Surgery or send it to us at newburnsurgery.a86038@nhs.net.
  2. As other surgeries do, we ask you to provide proof of ID and address to register (unless you have a good reason for not being able to provide this) in order to ensure that we have accurate details for you and that we get the correct medical records. We would like photo ID such as a passport of driving licence and a proof of address such as a recent utility bill or council tax bill. Images of these documents can be submitted electronically to the practice e-mail address as above or brought with you to the practice in person.
  3. We do ask for some additional information to help get details about your health and preferences. Please could you complete the following and return with your application.
  4. Complete the form for online access to surgery services

There is further information about registering at a GP on the NHS choice site at https://www.nhs.uk/NHSEngland/AboutNHSservices/doctors/Pages/NHSGPs.aspx.


Updated Aug 2018