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Patient Participation Group - Look at our Patient Participation Page
   

WELCOME TO OUR SURGERY

We are open 8.30 am to 6pm Monday to Friday plus extended hours on Monday Evenings and some Saturdays - see this link

Our List is "open" and we are accepting new patients

Christmas and New Year Closures

The surgery will be closed from 1800 Friday 22 December until 0830 Wednesday 27 December and from 1800 Friday 29 December until 0830 Tuesday 2 January 2018.  Please make sure you have sufficient repeat medication for this period.  Pharmacy opening times across the holiday period in Newcastle West are at this link and pharmacy opening hours in Newcastle are here.  The Saturday surgery planned for 23 December is for pre-booked appointments only and phones will not be manned during this surgery.

Parking Restrictions

We have just been advised by Rainton Construction that due to road resurfacing work it will not be possible to park on Newburn Road in the vicinity of the surgery between 9am and 4pm on Wednesday 13th and Thursday 14th December

Practice Manager Recruitment

Due to retirement of our Practice Manager, an experienced manager is required for this friendly, busy GP surgery in Newcastle upon Tyne.   Hours negotiable between 30 and 37 with a requirement for flexibility.   Salary negotiable in the region of 36,000 FTE.   Generous holidays and NHS pension available.     Please read the job description/person specification carefully and if you are interested complete the application form in accordance with the instructions here or e mail malcolm.smith5@nhs.net for these details.  No agencies.   Closing date for applications is 1 December 2017.  Interviews are expected to take place in the 2nd week of January.   Joining date by negotiation but not later than mid-April.

National Diabetes Audit

The practice is participating in this important national project about Diabetes care and treatment in the NHS.  The project is designed to improve understanding of the quality of care for people with Diabetes.  This will involve collecting certain information about the care of diabetic patients.  Further details are at this link. Diabetic patients have a right to opt out of this collection and those wishing to do so should contact reception.  The data will be collected sometime in June or July.

Nurse Practitioner

Sister Elaine Robinson, our Nurse Practitioner, is qualified to deal with a range of minor illnesses in patients over 10 years of age such as cuts and grazes, strains and sprains, bites and stings, stomach upsets, ear and throat infections, minor scalds and burns, emergency contraception, cough and colds, sexual health advice and minor skin infections and rashes.  She is also a qualified Nurse Prescriber.  Please consider booking an appointment with Elaine rather than  use a GP appointment.

GP Registrar

Our second GP Registrar, Dr Sarah Kinsman, is with us from August 2017 until February 2018 to complete the first stage of her GP specialist training.  Dr Kinsman will work 3 days a week and  will be under the supervision of Dr Sajni Gupta, our GP trainer.

Foundation Doctor Training

The practice also trains junior hospital doctors at the surgery under the supervision of Dr Julian Hargreaves. These doctors have had a full year of experience working on the wards in hospital and spend four months at the surgery gaining valuable experience in primary care medicine. Dr Cameron Black joined us in December and will be working in the surgery until April 2018.

The Little Orange Book/Ill Children

The Little Orange Book is a new publication produced by Child Health Doctors in our CCG.  It contains some invaluable advice on helping babies and young children when they are poorly.  A copy is at this link and will always be available on our Practice Services page here.  Copies are available in the surgery and may be useful in reassuring parents.

We do, however, understand parents' concerns when children are ill, especially if this is sudden. We will always offer an ill child a same-day appointment and this is likely to be quicker than waiting at A&E.

Saving the GP's Time

Readers will be well aware that most GP surgeries struggle to cope with demand, particularly during the winter months.  The BMA has asked us to highlight the benefits of the Self Care Forum website and commends the factsheets on dealing with minor ailments.  Please help us to make best use of the doctors' time and allow them to focus on the issues with which they can help.  For minor ailments please read the factsheets first.  Remember that local pharmacists are often a good first port of call for minor ailments. 

Care Quality Commission (CQC) Inspection

The surgery was inspected by the Care Quality Commission on Tuesday 6 October 2015 and was assessed as GOOD overall, at least GOOD in all areas and OUTSTANDING in the care of those with long term conditions.  A copy of the inspection report is here for convenience or you may wish to access it via the Care Quality Commission "widget" at the bottom of this page. 

Ways to Wellness

Ways to Wellness is a new service available in the west of Newcastle aimed at those aged 40-74 who are living with a long term condition such as Diabetes, Asthma, COPD, Heart Disease, Epilepsy or Osteoporosis.  It is designed to provide non-medical support to help people to change their lifestyles and improve their health.  The doctors and nurses at Newburn recommend this programme and are very happy to refer suitable patients to the Ways to Wellness team.  Just ask the nurse or doctor.  Further information is available on the Ways to Wellness website

Online Access to Detailed Medical Records and Test Results

On Wednesday 23 September 2015 the surgery enabled online access to detailed patient records.  This functionality allows patients to access their medical record and hospital correspondence held by the surgery.  It also allows online users to view their test results.  Access to the detailed medical record will not be automatic and patients will have to request access via their online account. This request will be reviewed by a GP who will make the decision whether or not to grant access.  In a very small number of cases the request may be refused.  Before requesting access, patients should read the information leaflet here.  Patients who do not currently have an online account may request one by completing the form here and returning it to the surgery.  Further details are on our information page.

Patient Participation Group

Details of our Patient Group, minutes of our meetings and results of patient satisfaction surveys are all on our Patient Participation Group page.  If you are interested in becoming involved please contact the Practice Manager.

Lemington Centre

There is a nurse practitioner service available at Lemington Centre. Details of the service are here.  No appointment is necessary.

We also run a GP clinic in the Lemington Centre on Monday and Wednesday mornings. Appointments to see the GP are necessary and through our normal 0191 229 0090 number - or book online.

Do You Get Breathless?

Breathe Easy Newcastle West meets on the 3rd Tuesday of every month, 1:00pm-3:00pm at Denton Burn Community Association, Slatyford Lane, Denton Burn, NE5 2UQ (car park, bus routes 11, 84a)

Wi-Fi Access

The surgery is wi-fi enabled and we wish to offer this as a free service for patients.  Username and password details are available in the surgery

Surgery New Build Project - Newburn Hotel

We are currently investigating a replacement surgery within the Newburn Hotel on Station Road.  Please read the latest at this link.

29 Dec 16

Telephoning the Surgery

Our patient group recently debated the results of our annual patient survey and asked us to produce this briefing note in the hope that it will save time and frustration when telephoning us.

Electronic Prescription Service

In March 2013 we started prescribing electronically as part of the NHS Electronic Prescription Service.  We think this makes it easier for some patients who would otherwise have to collect paper prescriptions from the surgery.  Read this link for  further information...

4 Newburn Rd Newburn
Newcastle upon Tyne NE15 8LX
Tel: (0191) 229 0090
Fax: (0191) 267 4830

e-mail: newburnsurgery.a86038@nhs.net

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Any problems with the site mail newburnsurgery.a86038@nhs.net

 

Updated Dec 2017

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