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Patient Participation Group - Look at our Patient Participation Page


We are open 8.30 am to 6pm Monday to Friday plus extended hours on Monday Evenings and some Saturdays - see this link

Our List is "open" and we are accepting new patients

Policy for PSA and prostate tests

We are getting more requests for tests for prostate cancer and so have produced an information sheet for receptionists to give to patients requesting this. Read more...

Practice Manager Recruitment

We held interviews on Saturday 13 Jan. Five good candidates who have been notified of the outcome. Thanks to all those who applied.  The new manager, Mrs Julie Dixon, joins on 9 April for training and induction and Malcolm Smith will leave the practice on Thursday 19 April.

National Diabetes Audit

The practice is participating in this important national project about Diabetes care and treatment in the NHS. The project is designed to improve understanding of the quality of care for people with Diabetes. This will involve collecting certain information about the care of diabetic patients. Further details are at this link. Diabetic patients have a right to opt out of this collection and those wishing to do so should contact reception. The data will be collected sometime in June or July.

Nurse Practitioner

Sister Elaine Robinson, our Nurse Practitioner, is qualified to deal with a range of minor illnesses in patients over 10 years of age such as cuts and grazes, strains and sprains, bites and stings, stomach upsets, ear and throat infections, minor scalds and burns, emergency contraception, cough and colds, sexual health advice and minor skin infections and rashes. She is also a qualified Nurse Prescriber. Please consider booking an appointment with Elaine rather than use a GP appointment.

GP Registrar

Our third GP Registrar, Dr Fowziya Sheekh-Hussein is with us from January 2018 until December 2018 to complete the first stage of her GP specialist training. Dr Sheekh-Hussein will work 3 days a week and will be under the supervision of Dr Sajni Gupta, our GP trainer.

Foundation Doctor Training

The practice also trains junior hospital doctors at the surgery under the supervision of Dr Julian Hargreaves. These doctors have had a full year of experience working on the wards in hospital and spend four months at the surgery gaining valuable experience in primary care medicine. Dr Cameron Black joined us in December and will be working in the surgery until April 2018. Dr Katie Lockwood joins us on 9 April and will be with us until August.

The Little Orange Book/Ill Children

The Little Orange Book is a new publication produced by Child Health Doctors in our CCG. It contains some invaluable advice on helping babies and young children when they are poorly. A copy is at this link and will always be available on our Practice Services page here. Copies are available in the surgery and may be useful in reassuring parents.

We do, however, understand parents' concerns when children are ill, especially if this is sudden. We will always offer an ill child a same-day appointment and this is likely to be quicker than waiting at A&E.

Saving the GP's Time

Readers will be well aware that most GP surgeries struggle to cope with demand, particularly during the winter months. The BMA has asked us to highlight the benefits of the Self Care Forum website and commends the factsheets on dealing with minor ailments. Please help us to make best use of the doctors' time and allow them to focus on the issues with which they can help. For minor ailments please read the factsheets first. Remember that local pharmacists are often a good first port of call for minor ailments.

Ways to Wellness

Ways to Wellness is a new service available in the west of Newcastle aimed at those aged 40-74 who are living with a long term condition such as Diabetes, Asthma, COPD, Heart Disease, Epilepsy or Osteoporosis. It is designed to provide non-medical support to help people to change their lifestyles and improve their health. The doctors and nurses at Newburn recommend this programme and are very happy to refer suitable patients to the Ways to Wellness team. Just ask the nurse or doctor. Further information is available on the Ways to Wellness website.

Online Access to Detailed Medical Records and Test Results

On Wednesday 23 September 2015 the surgery enabled online access to detailed patient records. This functionality allows patients to access their medical record and hospital correspondence held by the surgery. It also allows online users to view their test results. Access to the detailed medical record will not be automatic and patients will have to request access via their online account. This request will be reviewed by a GP who will make the decision whether or not to grant access. In a very small number of cases the request may be refused. Before requesting access, patients should read the information leaflet here. Patients who do not currently have an online account may request one by completing the form here and returning it to the surgery. Further details are on our information page.

Patient Participation Group

Details of our Patient Group, minutes of our meetings and results of patient satisfaction surveys are all on our Patient Participation Group page. If you are interested in becoming involved please contact the Practice Manager.

Lemington Centre

There is a nurse practitioner service available at Lemington Centre. Details of the service are here. No appointment is necessary.

We also run a GP clinic in the Lemington Centre on Monday and Wednesday mornings. Appointments to see the GP are necessary and through our normal 0191 229 0090 number - or book online.

Do You Get Breathless?

Breathe Easy Newcastle West meets on the 3rd Tuesday of every month, 1:00pm-3:00pm at Denton Burn Community Association, Slatyford Lane, Denton Burn, NE5 2UQ (car park, bus routes 11, 84a)

Wi-Fi Access

The surgery is wi-fi enabled and we wish to offer this as a free service for patients. Username and password details are available in the surgery

Surgery New Build Project - Newburn Hotel

We are disappointed to announce that we have withdrawn from our planned surgery replacement project in the old Newburn Hotel on Station Road. Please read the latest at this link.

Telephoning the Surgery

Our patient group recently debated the results of our annual patient survey and asked us to produce this briefing note in the hope that it will save time and frustration when telephoning us.

Electronic Prescription Service

In March 2013 we started prescribing electronically as part of the NHS Electronic Prescription Service. We think this makes it easier for some patients who would otherwise have to collect paper prescriptions from the surgery. Read this link for further information...

4 Newburn Rd Newburn
Newcastle upon Tyne NE15 8LX
Tel: (0191) 229 0090
Fax: (0191) 267 4830


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Updated March 2018

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