image of Newburn Surgery Newburn Surgery image of Newburn Surgery
HOME What's New Information Services Staff Quality Links Contact
Patient Participation Group - Look at our Patient Participation Page
   

WELCOME TO OUR SURGERY

We are open 8.30 am to 6pm Monday to Friday plus extended hours on Monday Evenings and some Saturdays

Our List is "open" and we are accepting new patients

Holiday Closing

The surgery will be closed for the Christmas and New Year bank holidays and with Christmas Day on a Saturday this means a slightly longer period than usual.  We close at 1800 on Friday 23 December and re-open at 0830 on Wednesday 28 December.  Over New Year we close at 1800 on Friday 30 December and re-open on Tuesday 3 January 2017.  Please take this into account when ordering repeat medication and plan well ahead.  Pharmacy opening hours across this period are at the attached link.

GP Registrar Training

The surgery is delighted to announce that we have been successfully assessed for training GP Registrars.  Whilst we have hosted Foundation Year doctors on secondment from their hospital training for some time, Dr Usma Iqbal joins us from February to August 2017 for specialist training as a GP.  She will be under the supervision of Dr Sajni Gupta, our GP trainer.

Nurse Practitioner

Sister Elaine Robinson, our Nurse Practitioner, is qualified to deal with a range of minor illnesses in patients over 10 years of age such as cuts and grazes, strains and sprains, bites and stings, stomach upsets, ear and throat infections, minor scalds and burns, emergency contraception, cough and colds, sexual health advice and minor skin infections and rashes.  She is also a qualified Nurse Prescriber.  Please consider booking an appointment with Elaine rather than  use a GP appointment.

The Little Orange Book/Ill Children

The Little Orange Book is a new publication produced by Child Health Doctors in our CCG.  It contains some invaluable advice on helping babies and young children when they are poorly.  A copy is at this link and will always be available on our Practice Services page here.  Copies are available in the surgery and may be useful in reassuring parents.

We do, however, understand parents' concerns when children are ill, especially if this is sudden. We will always offer an ill child a same-day appointment and this is likely to be quicker than waiting at A&E.

Saving the GP's Time

Readers will be well aware that most GP surgeries struggle to cope with demand, particularly during the winter months.  The BMA has asked us to highlight the benefits of the Self Care Forum website and commends the factsheets on dealing with minor ailments.  Please help us to make best use of the doctors' time and allow them to focus on the issues with which they can help.  For minor ailments please read the factsheets first.  Remember that local pharmacists are often a good first port of call for minor ailments. 

Care Quality Commission (CQC) Inspection

The surgery was inspected by the Care Quality Commission on Tuesday 6 October 2015 and was assessed as GOOD overall, at least GOOD in all areas and OUTSTANDING in the care of those with long term conditions.  A copy of the inspection report is here for convenience or you may wish to access it via the Care Quality Commission "widget" at the bottom of this page. 

Ways to Wellness

Ways to Wellness is a new service available in the west of Newcastle aimed at those aged 40-74 who are living with a long term condition such as Diabetes, Asthma, COPD, Heart Disease, Epilepsy or Osteoporosis.  It is designed to provide non-medical support to help people to change their lifestyles and improve their health.  The doctors and nurses at Newburn recommend this programme and are very happy to refer suitable patients to the Ways to Wellness team.  Just ask the nurse or doctor.  Further information is available on the Ways to Wellness website

Online Access to Detailed Medical Records and Test Results

On Wednesday 23 September 2015 the surgery enabled online access to detailed patient records.  This new functionality allows patients to access their medical record and hospital correspondence held by the surgery back to 1 May 2013.  It also restores the ability of online users to view their test results.  Access to the detailed medical record will not be automatic and patients will have to request access via their online account. This request will be reviewed by a GP who will make the decision whether or not to grant access.  In a very small number of cases the request may be refused.  Before requesting access, patients should read the information leaflet here.  Patients who do not currently have an online account may request one by completing the form here and returning it to the surgery.  Further details are on our information page.

Patient Participation Group

Details of our Patient Group, minutes of our meetings and results of patient satisfaction surveys are all on our Patient Participation Group page.  If you are interested in becoming involved please contact the Practice Manager.

Lemington Centre

There is a nurse practitioner service available at Lemington Centre. Details of the service are here.  No appointment is necessary.

We also run a GP clinic in the Lemington Centre on Monday and Wednesday mornings. Appointments to see the GP are necessary and through our normal 0191 229 0090 number - or book online.

Do You Get Breathless?

Breathe Easy Newcastle West meets on the 3rd Tuesday of every month, 1:00pm-3:00pm at Denton Burn Community Association, Slatyford Lane, Denton Burn, NE5 2UQ (car park, bus routes 11, 84a)

Wi-Fi Access

The surgery is wi-fi enabled and we wish to offer this as a free service for patients.  Username and password details are available in the surgery

Surgery New Build Project - Newburn Hotel

We are currently investigating a replacement surgery within the Newburn Hotel on Station Road.  Please read the latest at this link.

21 Dec 15

Telephoning the Surgery

Our patient group recently debated the results of our annual patient survey and asked us to produce this briefing note in the hope that it will save time and frustration when telephoning us.

Foundation Doctor Training

The practice trains junior hospital doctors at the surgery. They have had a full year of experience working on the wards in hospital and spend four months at the surgery gaining valuable experience in primary care medicine. Dr Hannah Swainson joined us in early December and will be working in the surgery until April 2017.

Electronic Prescription Service

In March 2013 we started prescribing electronically as part of the NHS Electronic Prescription Service.  We think this makes it easier for some patients who would otherwise have to collect paper prescriptions from the surgery.  Read this link for  further information...

4 Newburn Rd Newburn
Newcastle upon Tyne NE15 8LX
Tel: (0191) 229 0090
Fax: (0191) 267 4830

e-mail: newburnsurgery.a86038@nhs.net

This site is financed and maintained by Newburn Surgery
We do not accept any advertising
Any problems with the site mail newburnsurgery.a86038@nhs.net

 

Updated December 2016

Counter reset 1 Aug 16

counter digit counter digit counter digit counter digit counter digit

SystmOne Online logo
Click here for online access to the surgery

Follow Newburn Surgery on Facebook
Logo and link to NHS 111, phone access to health information and advice
Travel advice from Fit for Travel, the Health Proctection Agency, Scotland
NHS choices log

NHS gateway
www.nhs.uk

logo for Newcastle Universities Teaching Hospitals Trust
Department of Health logo, link to home page
Newcastle Gateshead CCG logo
Logo of Involve NE
Newburn Surgery on NHS Choices
Healthwatch Newcastle logo

More links...